Broadhead Mountain Retreat

Violation of Agreement:

Upon violation of the following terms and conditions, specifically any occupancy limits, substantiated parking, noise and trash complaints in violation of the Good Neighbor Policy (hereinafter defined), the license is subject to immediate revocation, and Guest is subject to immediate removal from the Property, a minimum $500 fine and cleaning fees. Additionally, Guest acknowledges that they may be subject to consequential damages as a result of their violation, including, without limitation, damages associated with Stay’s inability to conduct short term rentals of the Property due to any permit revocation or suspension that may result from Guest’s use thereof.

Stay Charlottesville Rental Policies

The occupancy and parking policies are dictated by city and county ordinances to control the noise and congestion of our neighborhoods, as well as maintain the quality of our properties. To maintain our rental permits we cannot allow RVs, campers, trailers or tents at the homes and the occupancy limit of each home may not be exceeded at any time.

Below is the formal listing of our policies for all our properties:

Stay Charlottesville, LLC Terms and Conditions for License

1.

Dogs: Domestic or commercial animals are not allowed on the premises at any time unless approval has been given prior. Any sign of a dog onsite associated with the Guest’s group will be cause for immediate eviction and forfeiture of all rental fees. Additional cleaning fees starting at $500 may also be assessed.

2.

Smoking: Guests may only smoke outside all buildings on the Property. Violators of this policy are subject to a minimum $500 cleaning fee and any cost associated with removing smoke from property in addition. Additionally, it is paramount that all our properties remain smoke butt free and upon check-in must be found free of any smoke butts. Guest will be charged $75.00 per hour cleaning fee to remove and at a minimum of 1 hour being charged.

3.

Occupancy: The Maximum Occupancy of all properties may not be exceeded in the area of persons or vehicles at any time. Stay Charlottesville has a very strict Guest of a Guest policy. Guest is permitted 1 day guest for each guest of a licensed property. All additional guests must be out of the property no later than 11pm.

Vehicles must not exceed the amount stated on the Contract and must be parked onsite. Vehicles visible from the Property operated by persons at the Property will be deemed associated with the Property and in violation of the occupancy limit. Occupancy of persons will include anyone above the age of four on the Property. Only adults (25 years old and older) may reserve the Property and an adult must occupy the Property at all times when children are present. Violators of this policy are subject to an additional minimum $500 fee. Guest agrees to have additional cleaning fees for an occupancy violation to be charged to the credit card submitted upon booking.

4.

Good Neighbor Policy: Stay properties are located in mixed-use neighborhoods that include both short-term guests and year-round residents. We want you to enjoy your stay, but not at the expense of the neighbors, so please be considerate of the neighbors with your noise and activities. Guest acknowledges and agrees that it will abide by all state and local laws and ordinances applicable to the Property, including, without limitation, ordinances regarding noise, trash, parking and dogs. All outside areas and outdoor porches have a curfew of 10pm.

NOTE: License is subject to immediate revocation upon substantiated complaints from neighbors regarding any violation of this Policy. Additionally, Guest will be assessed a minimum $500 fine due to any valid complaints and Stay’s need to address them.

5.

Check Out Policy: check out time is 11:00 am, unless agreed upon with Stay, and Guest has paid the associated “Late Check-Out Fee”. Failure to check-out at 11:00 am will result in $75 for every additional hour Guest remains on premise of rented property.

Upon check-out time;

· TRASH: All trash on the premise must be bagged and disposed in trash bin located outside of the home.

· DISHES: All dishes, pots, and pans must be put away. Any remaining dirty dishes must be placed in the dishwasher and run prior to departure. Any dirty dishes found outside of the dishwasher will result in a fee.

· GRILL: If the grill was used during your stay please dispose of ashes and clean grill.

· FURNITURE: Moving furniture is discouraged to avoid damages and all furniture should be left in the original designated locations.

Failure to comply with the above “Check-Out” instructions will result in an automatic $75 charge and $75 for every additional hour required to clean. The charge will be applied via Airbnb or taken out of the deposit, whichever is applicable.

6.

Refunds: There will be no refunds for early departures, for breakdowns of air conditioner, heater, appliances, etc., if said breakdown is due to weather and/or other conditions over which property owner (the “Owner”) and Stay have no control. All signatories to this Agreement as Guests are jointly and severally responsible for the faithful performance of this Agreement. All payments made shall be applied to any outstanding balances of any kind including late charges and /or any other charges due under this Agreement at Stay’s discretion. All late charges, interest, NSF, or bank fees, and any monies due under this Agreement are hereby defined as, intended and considered to be additional rent.

7.

Cancellation Policy: Cancellation Policy is as set forth via Airbnb for each Stay Charlottesville property.

8.

Behavior/Damage: Guests may not permit any acts on the Property that violate any state law, Good Neighbor Policy, or other rules that may be established by Stay from time to time. Guests may not destroy, damage, deface, or remove any contents or permit any person to do so. Guests are liable for all damages to furnishings and the Property. Guests must report any damage found at Property so that Stay can hold the correct party responsible. Guest agrees to have all fees for damage to be charged via Airbnb submitted upon booking. If Guest is unwilling or unable to pay for damage caused by their group within 15 days from the departure date, they will be responsible for the cost of repair in addition to the cost of all legal, attorney and administrative fees incurred by Stay required to collect the balance owed.

9.

Disclaimer: Stay assumes no liability for damages, expenses or inconveniences due to loss of services out of its control and Guest waives any such claims.

10.

Termination: Guests shall use the premises only as a dwelling. Violation of terms of this Agreement is grounds for immediate revocation of this License and removal from the Property.

11.

Loss: Upon departure, inventory of all furnishings, appliances dishes etc. will be taken. Any missing or broken items may be charged via Airbnb.

12.

RV/Boats: Trailers, Campers, RV`s, Tents or Boats are not allowed on or parked near the Property.

13.

Doors Locked: Doors must be kept locked when the Property is not occupied.

14.

Keys: Keys must be left in the lock box prior to departure unless otherwise instructed by Stay or Owner at Property. If lost, Stay will have the locks re-keyed and the cost of such re-keying will be billed to the Guest.

15.

Legal: In the event Stay must bring action to enforce any provision of this Agreement, Stay shall be entitled to costs and fines plus attorney’s fees.

16.

Privacy: All credit card information is kept confidential via Airbnb and encrypted to prevent unauthorized charges.

17.

Children: The properties we manage are not child-proof and require children to be supervised by an adult at all times. Amenities such as furniture with sharp edges, games with small pieces, cleaning products and other examples known and unknown pose safety issues for unsupervised children.

18.

Lost and Found Policy: Stay and/or Owner are not responsible for personal property left behind, stolen, or damaged during your stay. Every attempt will be made to locate lost items, but there is no guarantee that they will be found. Upon check-out PLEASE make sure and take all of your belongings and check the Property carefully.. There is a $25 minimum plus shipping charge on all returned items. Items are held for 30 days and then are donated to charity.

19.

Unavailability Provision: This Property may become unavailable due to circumstances outside of our control.

Examples include but are not limited to: destruction or severe damage due to weather. In such event we will do our best to make alternative arrangements for you where possible. If we cannot, or if the alternative arrangements are not acceptable to you, then we will refund all the monies paid. This will be the full extent of Stay’s liability to you in such circumstances, and we will not be responsible for any other costs connected with any such cancellation, howsoever arising.

20.

Travel Insurance: Stay Charlottesville encourages purchasing travel insurance as the cancellation policies are strictly enforced.

21.

Choice of Law: The laws of the state of Virginia shall govern the validity of this Agreement, the construction of its terms and the interpretation of the rights and duties hereto.

22. Attorney’s Fees: If Owner employs an attorney to enforce the terms and conditions of this Agreement, Guest shall be responsible for all costs and reasonable attorney’s fees as incurred by the Owner whether or not suit is filed.