Terms of Service

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the site.

We may update site content, availability, and pricing at any time. Displayed rates, photos, and amenities are provided for convenience and may change; confirmed booking terms are provided at checkout.

A reservation is confirmed only when you receive written confirmation and any required payment has been processed according to the booking terms presented at checkout.

You are responsible for the accuracy of information you provide, compliance with house rules and local laws, and the conduct of all guests in your party. You agree to treat the property with care and report any damage or maintenance issues promptly.

Quoted totals may include rent, cleaning fees, taxes, and other charges disclosed before you complete your reservation. You authorize us and our payment partners to charge the payment method you provide for all amounts due.

Additional charges may apply for excess guests, unauthorized events, smoking violations, pet fees where applicable, or damage beyond normal wear.

To the fullest extent permitted by law, Stay Charlottesville and its affiliates are not liable for indirect, incidental, special, or consequential damages arising from your use of the site or a stay at a property.

Our total liability for any claim relating to a booking is limited to the amounts you paid to us for that reservation, except where prohibited by law.

These terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles. Disputes shall be brought in courts located in Charlottesville, Virginia, unless otherwise required by applicable law.

We may revise these Terms of Service from time to time. The "Last updated" date at the top of this page indicates when changes were last posted. Continued use of the site after changes constitutes acceptance of the revised terms.